The first step in responding to a crisis is to uninstall Excel and ban "efficient management". Perhaps it is better to break all computers in the country to stone and burn all books written after 1900.
In the PUBLIC on March 25, researcher Raquel Varela (RV) gives recommendations on the response to the crisis we are experiencing in the text “Clapping is not enough. Proposals to face the crisis”. Among many ideas and punishments, he welcomes the exemplary reorganization of SNS services in record time in response to the crisis. I don't know if you walked through the hospitals these days (I hope not) or if the victory dance originates from reports on TV news or social media. I heard daily reports of the reorganization of an NHS hospital and, even though it was not expert in hospital management, I know that the effort is exemplary and heroic. I believe that total delivery is the rule across the country, as is the competence and cooperation between clinicians, nurses and managers. We are here in agreement.
Where it falls is here: “The“ efficient management ”manuals and their productivity Excels were of little use these days…”. Surely the problem is not the adjective. Or is VR in favor of management … inefficient? The absence of management? Or are doctors and nurses suffocated by the techniques of management manuals, which are like thorns between professionals and patients?
I put several hypotheses. Does RV customize in the cells of the spreadsheet the rationing caused by cuts in the troika (does this government not ration, rationalize)? Or is it so enlightened and calls for more advanced and integrated management systems than simple Excel? Maybe fight for Open Source software and intends to end state contracts with Microsoft, uninstall Windows and load Linux. Or perhaps you have heard reports from unprepared, arrogant or boys in job tragically wrong. I would be by your side in all these fights!
Only the complete sentence elucidates us, in which even the manuals are ridiculed. Will RV know how to organize a hospital, or any entity with more than a dozen people, like the university where you work? Thousands of patients and family members, served by hundreds of doctors, even more nurses, assistants, diagnostic technicians, maintenance technicians, logistics. This to produce tens of thousands of medical acts, changes of dressings and robotic surgeries, means of diagnosis, cleaning and sterilization, hundreds of thousands of computer records, thousands of SMS marking and unmarking, records of hours worked and days off.
What is the bogeyman? Lack of money, Centeno's tourniquet, endless bureaucracy? No, the manual and Excel. A thousand times the democratic management of the ignorant imagination of those who think that the orthopedist at the end of the block, like MacGyver or da Vinci of the century. XXI, organizes the Urgency scale, adjusts the service budget head-on to purchase filters and rewrites the software of record highs, in democratic consensus hand in the air.
I leave the games aside. There is a problem that runs through the whole of society, but it is difficult to understand in the most privileged: the horror of knowledge and rigorous practices, of calculations and planning, of finances for saying what should and can. Managing, organizing, defining rules, all this is a castration of the free and democratic natural expression of man. As if a doctor, a writer, an investigator or a driver did not also follow their own codes.
Underlying the RV text comes the accusation against the agents of this organization, the managers, the accountants, the ones who dislodged the voluntary dockers, the ones who set up hospitals on their own and who now have to be requested, as if they were not preparing, there are several weeks, for what comes next, not knowing if anyone is going to pay the bill. The world is divided between good and bad, borders are cut according to ideology. The doctors will be good, but perhaps the service directors are villains. Tourist entrepreneurs are bad, but farmers are good, but they do not resort to foreigners in the harvest. Truck drivers are good, but I bet the logistics operators are not. The recommendations of the aforementioned Chinese experts, on the other hand, are good, because they have studied our country hard, it is expected that without Excel or management manuals! What to think of the initiative tech4covid19.org, inspired by the CEOs of startups hyper-capitalists.